Privacy Policy for Sitara Astrology
Last Updated: May 30, 2025
Welcome to Sitara! We are deeply committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect and use your information when you visit our website, mysitara.in (the “Site”) and use our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We collect personal information about you for the purpose of providing astrological services. This includes:- Information You Provide to Us:
- Contact Information: When you sign up for an account, subscribe to our newsletter (if applicable and consented to), request a reading, or contact us, we may collect your name, email address, phone number, and postal address.
- Astrological Data: To provide our services,free or paid, we collect your date of birth, place of birth and time of birth. This information is fundamental for generating accurate astrological charts which are required for astrological analysis. We may also use this data for our research.
- Payment Information: If you make a purchase, any payment details you provide are processed directly for the transaction. We do not store your payment information (like credit card numbers or bank account details) on our servers.
- Communications: Records of your correspondence with us, such as emails or chat messages, are kept solely to facilitate and manage the services you have requested.
- Information Collected Automatically (Limited to Operational Necessity):
- Usage Data: When you visit our Site, we automatically collect essential information about your device and your usage of our Site that is strictly necessary for the Site to function and deliver the services you are viewing or purchasing. This may include your IP address (for security and operational purposes), browser type, and pages viewed. We do not use this data for tracking across other sites or for extensive analytics.
- Cookies: We may use essential cookies that are necessary for the operation of the Site and to provide the services you have requested (e.g., session cookies to keep you logged in, or cookies to remember your preferences). These cookies do not collect personal information beyond what is necessary for core functionality. You can instruct your browser to refuse all cookies; however, this may affect the functionality of the Site.
2. How We Use Your Information
We use the information we collect exclusively for the following purposes:- To provide, operate, and maintain astrological services you have purchased or subscribed to.
- To process services such as Astrological Consultation, Rituals and Vastu.
- To personalize your experience on our Site for services you are engaging with.
- To communicate with you regarding the services you have purchased, including confirmations, updates, or support related to your orders.
- To respond to your direct comments, questions, and provide customer support related to your purchased services.
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To conduct research related to Astrology, which allows us to improve services we provide
- To ensure the security and proper functioning of our Site.
- To comply with legal obligations that may arise from providing our services.
3. No Sharing of Your Information
We do not share, sell, rent, or disclose any of your personal information with any third parties whatsoever. All information you provide to us, including your astrological data and contact details, is kept confidential and is processed and stored by us for the sole purpose of providing services you have purchased directly from Sitara.4. Data Security
We implement robust security measures designed to protect the confidentiality, integrity, and availability of your personal information. We strive to protect your data from unauthorized access, alteration, disclosure, or destruction.5. Retention of Your Information
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected(i.e., to provide the services you purchased and for any subsequent service-related queries) and as required by applicable law (such as tax or accounting regulations). Once your information is no longer needed for these purposes, it will be securely deleted or anonymized.6. Your Privacy Rights
You have significant rights regarding your personal information, which we are committed to upholding:- Right to Access: You have the right to request access to personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain circumstances, particularly when it is no longer necessary for the services you purchased.
- Right to Object to Processing: You have the right to object to our processing of your personal information if it goes beyond what is necessary to provide your purchased or subscribed services.